Terms, Policies, Refund
What is Pixelmade's privacy policy?
Pixelmade takes privacy seriously and is committed to protecting your personal information. For detailed information on our privacy practices, please refer to our App Privacy Policy. This policy outlines how we collect, use, disclose, and safeguard y
What is Pixelmade's cancellation policy?
At Pixelmade, we strive to fulfill orders promptly to ensure timely delivery. Due to the nature of our production process, we do not allow cancellations or edits to orders once they have been received. We apologize for any inconvenience this may caus
What is the return process and policy?
At Pixelmade, each product is custom-made to order, tailored specifically to meet the unique preferences of our customers. Due to the personalized nature of our products, we are unable to offer returns. However, we are committed to ensuring customer
Can I change my order after placing it?
Unfortunately, we do not allow changes to order details once your order has been placed. This includes:. Product type. Size. Quantity. Design files. Since our production starts quickly, we can’t accommodate any changes.
What if I ordered the wrong item or changed my mind?
Because all our items are made just for you, we do not offer refunds or replacements for:. Incorrect size or product ordered. General dissatisfaction with design or color. Items lost due to wrong shipping addresses. Please double-check your order car
What is Pixelmade's content policy?
Ecommerce connects merchants and customers worldwide, enabling online businesses to thrive. At Pixelmade, we prioritize respectful and lawful content submission. Prior to launching your store, ensure that your content is respectful, legal, and aligne
What is Pixelmade’s refund and replacement policy?
We want you to love your order! We offer refunds or replacements if:. The item was damaged or lost in transit. There’s a manufacturing defect (like an incorrect pattern, incorrect canvas size, or flaw). You received the wrong item. To qualify:. Conta
What happens if a package wasn’t delivered but the tracking shows it was?
Sometimes, a package may be marked as “Delivered” by the carrier, but your customer hasn’t received it. This can be frustrating, but we’re here to help. Here’s what you can do if a Pixelmade order shows as delivered but isn’t in your customer’s hands