Shipping
How long it takes to ship and how much it costs?
Production takes about 2–3 days, and delivery typically takes 7–14 days depending on destination. During the Shipping stage of the ordering process, you'll see an estimated ship and delivery date for each shipping method, ensuring transparency before
Where does Pixelmade ship to?
We currently offer shipping to the US, Canada, Australia, New Zealand, Mexico, UK, selected countries in Asia, and selected countries in the EU. We're continuously developing reliable logistics solutions to include more countries for delivery!Note:We
Where are the craft kits made?
Pixelmade is a U.S.-based company, but our craft kits are currently produced in China through a trusted manufacturing partner. This partnership allows us to offer high-quality, customizable craft kits with scalable production, competitive pricing, an
What should I do if my order hasn’t arrived yet?
If your order hasn’t arrived by the estimated delivery date, don’t worry—delays can occasionally happen due to carrier issues or other unforeseen factors. Here’s what to do:. Shipping times are estimates, not guarantees. Your order might still be on